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Replacement printed manual for all Platinum Windows versions
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Privacy Notice  Privacy Notice

Card security

Credit card details are entered on a secure form hosted by a specialist credit card processor approved by the card companies.

In normal circumstances, DP Software only see the last 4 digits of your card number and the result of security checks. We may get more information in the event of fraud or if the customer challenges a charge to their card.

In the event of a card refusal, we are not given a reason so cannot offer you an explanation - please contact your card company.

Your card number is not stored on any server at DP Software and is never sent by email so even if hackers compromise our security, there is no chance of them getting your details.

Personal Details

We do not share your personal data with any 3rd parties except in the case of credit card fraud. Where fraud is discovered, we will share the customers details with a company that keeps a fraud database.

We do not use or condone the use of bulk email except for mailing customers who have signed up for our mailing lists on the topics they have asked for.

Cookies

We use cookies to track the performance of our advertisements. If you arrived on our site by following a link, that link is stored in a cookie on your machine which can be retrieved on subsequent visits to our site. The sole purpose is to notify us of which links are generating sales. Cookies can only be read by the site that stored them.

Responsibility for security in our comapany is with Mr D Peters.

Card fraud

In the interests of all online merchants and customers, we report all instances of credit card fraud. In such cases the customers right to privacy shall be terminated and we will share all personal details including names, addresses, email and telephone numbers with an online database of known fraudsters. We may also consult this database before shipping orders. Such information will also be made available to the police. In addition we may be given the full credit card details from the card processor.

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 Cross Stitch Professional Platinum Plus for Windows
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